Westside Pharmacy welcomes all people. We are committed to providing all patients and customers a safe environment with caring pharmacy service. We do not discriminate based on:
- Race
- Color
- National Origin / Ancestry
- Religion
- Sex
- Sexual Orientation
- Gender Identity
- Age
- Disability
- Marital Status / Family Status
- Veteran Status / Military Status
Helpful Services
We provide services to help patients communicate effectively with us, such as:
- Free audio aids to people with limited sight
- Free language interpretation services to people whose primary language is not English
Patient/Customer Responsibilities
We expect all patients and customers to treat our staff and other patients/customers with courtesy and respect. This policy does not require Westside Pharmacy staff to tolerate abusive, threatening, or disruptive behavior, regardless of the patient’s protected status.
Reporting a Concern
If any patient or customer believes they have been subjected to discrimination by our staff or have witnessed a violation of this policy, they should immediately inform the pharmacy owner at info@westsidebendrx.com with subject DISCRIMINATION COMPLAINT.
Patients also have the right to file a complaint with external agencies, including:
- Oregon Bureau of Labor and Industries (BOLI), Civil Rights Division, https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
- U.S. Department of Health and Human Services (HHS), Office for Civil Rights, https://ocrportal.hhs.gov/ocr/portal/lobby.jsf